Subscription policy

RECURRING SUBSCRIPTIONS

When starting a Grateful Earth Membership, you agree to be billed in a recurring fashion on a per-order basis until your subscriptions are a) canceled or b) paused. To be eligible for 10% to 15% Membership discount you will agree to a minimum of 1 shipment. If canceling before 1 shipment Grateful Earth can invoice the discount. If pausing, the subscription will remain paused until the requested resume date or if a resume date is not specified, the subscription will remain paused indefinitely. Your subscription may be canceled at any time via our website, or via email communication with our customer support team. If canceling via phone or email, please allow up to 72 hours for cancellation. You will be charged the same amount for each order that is generated from your subscription unless configuration changes are made to the subscription. This includes canceling a subscription and later starting one of a similar configuration. If you are unhappy with your purchase for any reason, please contact us at help@grateful-earth.com. We are happy to help find a solution that works for you!